Terms & Conditions

By accessing or using the UR CUP website, visiting our cafés, or using any of our services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.

UR CUP is operated in India. These terms are intended to comply with applicable Indian law.

You may use this website for lawful, personal, and non-commercial purposes only. You agree not to misuse the site, attempt to gain unauthorised access, interfere with its operation, or use it in any way that could damage, disable, or impair the service.

All content on this website is provided for general information about UR CUP, our menu, our cafés, and franchise opportunities, and may be updated or changed at any time without notice.

Menu items, descriptions, and availability are subject to change and may vary by café. Images are for illustration and may differ from items served.

Where prices are displayed, they are inclusive of applicable taxes unless stated otherwise, and may change without prior notice. We reserve the right to refuse or cancel any order at our discretion.

Orders placed in-store or through any UR CUP ordering channel are subject to acceptance and availability. Payment must be made through the methods offered at the point of sale.

Any refunds or replacements are handled in line with our in-store policy and applicable consumer protection law.

Information provided on our Franchise pages, including investment figures, timelines, and projections, is indicative only and does not constitute an offer, guarantee, or financial advice. Any franchise relationship is governed solely by a separate, signed franchise agreement.

Submitting a franchise inquiry does not create any obligation on either party until such an agreement is executed.

The UR CUP name, logo, brand elements, text, graphics, and design of this website are the property of UR CUP and its licensors, and are protected by applicable intellectual property laws. You may not copy, reproduce, or use them without our prior written permission.

This website and our services are provided on an “as is” basis. To the fullest extent permitted by law, UR CUP shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

Our website may contain links to third-party sites and services, such as maps. We are not responsible for the content, policies, or practices of those third parties.

We may update these Terms & Conditions from time to time. The latest version will always be available on this page, and continued use of our website or services constitutes acceptance of the updated terms.

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of New Delhi.